2026-09-26
From first inquiry to container on site — what actually happens at each step.
Buying building materials from China for the first time can feel opaque. Here is the actual process we run, from your first email to the container arriving at your site. No mystery steps, no hidden fees.
Step 1 — Inquiry. Tell us the product, size, quantity (m³), destination port and project timeline. We reply within 24 hours with a unit price, estimated container loading and lead time. Samples can be sent before bulk order if you need to verify quality.
Step 2 — Quotation and proforma invoice. We send a PI listing product, grade, spec, quantity, unit price, total, trade term (usually FOB Shanghai/Ningbo or CIF Australian port) and payment terms. Standard is 30% deposit, 70% balance after you confirm the loading photos and video before the container departs.
Step 3 — Deposit and production. Once the deposit lands, we place the order with the factory. Standard lead time is 15–25 days for stock grades, 30–45 days for custom sizes. We send you production photos and a CNAS test report before packing.
Step 4 — Container loading. Your container is sealed at the factory. You get photos and video of the loading, the container number, and the seal number. No mixing, no short-loading — what you see is what arrives.
Step 5 — Shipping and documentation. We book the vessel, prepare the commercial invoice, packing list, bill of lading and (for building products) test reports. Ocean freight to Sydney/Melbourne takes 14–18 days; to Fremantle 20–24 days.
Step 6 — Arrival and customs. Your Australian customs broker handles import clearance and GST. We send all documents electronically in advance so there is no waiting at the port. You take delivery.
That is the whole process. For repeat orders, it shortens to inquiry → deposit → production → shipment. The first order takes about 6–8 weeks door to door; every order after that is faster.
Need specifications or a quote?
Send us your product, quantity and destination port — we reply within 24 hours.
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